Medforte Pharmacy

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Return & Refund Policy

We aim to provide the best User experience to our Users beginning from placing order and/or booking an appointment to initiating a return. While transacting on the Website, you can expect a hassle-free experience in returning the Product and cancelling the Services that you have ordered/booked and can rely on us as your preferred shopping destination or Service location.

Return Policy:

We do our best to ensure that the products you order are delivered according to your specifications. However, should you receive an (a) incomplete order, (b) expired product, (c) damaged product, (d) incorrect product, (e) doctor changes the prescription (f) death of a patient, please notify medfortepharmacy User Support immediately within 7 days of receiving the products, to ensure prompt resolution. Please note that medfortepharmacy will not accept liability for such delivery issues if you fail to notify us within 7 days of receipt.

User cannot return non-refundable Product; it is User’s responsibility to check whether the Product falls under returnable/non-returnable category before placing an order.

  • Refund Policy:

    , we do our best to ensure that you are completely satisfied with our products. And we are happy to issue a full refund based on the conditions listed below:
  • ii. Full Refund Possible If:
    • a. you received a defective item
    • b. the ordered item(s) is lost or damaged during transit.
    • c. you have received the product that has crossed the expiry date
  • It is hereby clarified that in-case return is requested for reasons attributable to the User, We may at our discretion accept such request subject to levy of a ‘Restocking Fee’ to the User. It may be noted that the amount shall be refunded to you after adjusting the Re-stocking Fee. We reserve the right to revise the said Restocking Fee from time to time without any advance notice to the User. It is further clarified We may accept return request only for those products which are original, unused condition, has not been damaged or mistreated, has no signs of use, scratches, wear or tear, and is in condition for resale as new.